Acceptable Use Policy

1. Prohibited Activities

You may not use our services or products for any of the following activities:

• Illegal Activities: Any activity that violates applicable laws or regulations
• Abuse & Harassment: Distributing content that is threatening, harassing, defamatory, or discriminatory
• Malicious Software: Distributing malware, viruses, ransomware, or any harmful code
• Phishing & Fraud: Attempting to obtain sensitive information through deceptive practices
• Unauthorised Access: Attempting to access systems, networks, or data without permission
• Spam & Bulk Messaging: Sending unsolicited commercial messages or engaging in email harvesting
• Intellectual Property Infringement: Distributing content that infringes on copyrights, trademarks, or other IP rights

2. User Accounts & Access

If our services include user accounts, portals, or API access:

• You are responsible for maintaining the confidentiality of your account credentials
• You must not share your account access with unauthorised individuals
• You must notify us immediately of any suspected unauthorised use of your account
• We reserve the right to suspend or terminate accounts that violate this policy
• Accounts found to be compromised may be locked pending investigation

3. API & Rate Limits

For services with API access:

• You must adhere to documented rate limits and usage guidelines
• Excessive or abusive API usage may result in throttling or temporary suspension
• You must not use APIs in a manner that imposes an unreasonable load on our infrastructure
• We reserve the right to modify rate limits with reasonable notice

4. Content Standards

Content stored, processed, or distributed through our services must not contain:

• Explicit, violent, or adult content (unless explicitly permitted by the service terms)
• Content promoting hate speech, terrorism, or violence
• Content that violates the rights of others, including privacy and publicity rights
• Misleading or deceptive content, including impersonation of individuals or entities
• Content that facilitates illegal gambling, drug sales, or weapons trafficking

5. Data Security

You are responsible for:

• Implementing appropriate security measures for your use of our services
• Ensuring that any data you upload or process complies with applicable data protection laws
• Not storing or processing sensitive personal data (health, biometric, financial) unless expressly permitted by your service agreement
• Promptly notifying us of any security incidents affecting your use of our services

6. Monitoring & Enforcement

We reserve the right to:

• Monitor use of our services to detect violations of this policy
• Investigate reported violations and take appropriate action
• Suspend or terminate access to services for violations without prior notice in severe cases
• Report illegal activities to appropriate law enforcement authorities

We will make reasonable efforts to notify you before taking action unless immediate action is required to prevent harm or legal liability.

7. Reporting Violations

If you become aware of any violation of this policy, please report it to us immediately. We take all reports seriously and will investigate promptly.

8. Updates

We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email or notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.